Frequently Asked Questions

What are standing desks?

Standing desks are desks that are designed to be used while standing. The standing desks by Deskbird are adjustable and electronically powered by dual motors that allow you to work at the height that suits you - whether you want to sit or stand.

What is the minimum and maximum height of your standing desks?

For the signature standing desk frame: Minimum height is 60cm and maximum height is 125cm.

With the desk top this increases by 2.5cm. Minimum height is 62.5cm and maximum height is 127.5cm.

For our lite frame, the lowest height is 72cm and highest height is 120cm.

How long does it take to ship my standing desk?

It takes 2-9 business days depending on where you are located in Australia. Our desks are well built and are very heavy hence we have partnered up with many carriers to deliver these standing desks to you safely and carefully. Please note that during public holidays and the Christmas/New Years period the shipping times may be delayed due to reduced business days.

How much does shipping cost?

All of our standing desks are shipped to standard addresses at a flat rate of $34.95. Rural Addresses will cost $69.95.

How long will my standing desk take to assemble?

Everyone is different when it comes to assembling the standing desk, but we would allow 45 minutes to an hour to assemble the standing desk. We recommend assembling the standing desk with another adult as it is quite heavy.

We do have assembly videos for our standing desks to assist with assembly.

Do the standing desks come with cable management?

Yes, all of our standing desks come with a cable management for the desks' cables. If you require one for a power board, then it will need to be purchased separately.

The colour of the cable management tray will be the same as the colour of the frame that you have selected for your standing desk.

Do the standing desks come pre-drilled?

Yes, all of our standing desks come pre-drilled to allow our customers to assemble the standing desk easily with an Allen key (provided) and a Phillips screwdriver.

Do you do bulk and commercial orders?

Yes, absolutely. We do bulk and wholesale orders for our standing desks. Please contact us directly in the contacts tab and we will get back to you within 24 hours.

Do you provide a warranty?

10-Year AU Warranty

  • Deskbird Signature Standing Desks (Including Electrical Components & Motor)
  • Deskbird Elite Acacia and Pheasantwood Tops

5-Year NZ Warranty

  • Deskbird Lite Desks (Including Electrical Components & Motor)
  • Deskbird Chairs
Can I change my order?

If you decide to change the colour of your frame or the desk top of your standing desk, please contact us as soon as possible so we can change it for you, provided that it has not been shipped.

My standing desk arrived damaged, what should I do?

If your standing desk has been damaged during transit, please do contact us and we will provide any replacement parts required. We work with a number of carriers to ensure your standing desks are delivered and handled carefully.

I am having trouble assembling my standing desk, where can I get help?

We have an assembly video available for our customers. Please view the video when as it will be very helpful when assembling the desk. Feel free to email us if you have trouble assembling your standing desk. We will be more than happy to help.

Where are you based in Australia?

Our team is based in Melbourne. We don't currently have a showroom but we hope to have one in the future.

Are your products stored in Australia

Yes, all our our products are stored in our warehouse in Melbourne.